Make HR information easy to find and show employees when to contact HR
AskHR helps employees find routine HR guidance and directs sensitive or complex questions to HR.
Request a demoI have an HR question. Where should I start?
Start in the tool you already use. AskHR can help with routine guidance and tell you when to contact HR.
How AskHR handles employee questions
Employees should be able to find a workplace policy without knowing how an organization stores its documents. They should be able to ask a question and reach the right guidance.
AskHR brings approved HR information into Slack and Microsoft Teams. HR teams still own policies, employee support, and decisions that require judgment.
Principles behind the product
AskHR uses approved source information and keeps HR responsible for decisions and sensitive cases.
Use the employee’s question
Match each question to the approved HR source.
Keep decisions with HR
Policies, interpretation, decisions, and sensitive cases stay with the organization and its HR team.
Show when to contact HR
Tell employees when routine guidance ends and they need to contact HR.
How to start
Start with a small set of documented questions, then expand based on what employees ask.
- 1
Start with a common question
Choose common, documented questions that employees currently send to HR.
- 2
Use approved HR guidance
Use the employee-facing information the organization wants people to rely on.
- 3
Send sensitive questions to HR
Direct questions that need context, care, or a decision to HR.
Reduce routine questions for HR
When employees can find routine information, HR can spend more time on sensitive cases and policy decisions.
Frequently asked questions
What is AskHR building?
AskHR is building an AI HR assistant that helps employees find organization-approved HR information from Slack and Microsoft Teams.
Who is AskHR for?
AskHR is for organizations that want employees to find routine HR information without sending every question to HR.
Which questions should go to HR?
Sensitive cases, policy decisions, interpretation, conflict, exceptions, and employee conversations that require context or care should go to HR.
How can I learn whether AskHR fits my team?
Request a demo and tell us where employees ask questions, which topics come up most, and which channels your team uses.
Explore related AskHR guides
See how AskHR handles your team’s HR questions
Tell us which questions employees ask and where they ask them.
Request a demo