Employee support in Microsoft Teams

An HR assistant for Microsoft Teams

Give Teams users a direct route from a common HR question to the right policy, resource, or person.

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In a Teams conversation
AskHR

Where is the benefits enrollment guide?

AskHR

AskHR can point the employee toward the benefits resource their organization has chosen for that topic.

The short answer

How does an HR assistant support Microsoft Teams users?

Employees who work in Microsoft Teams can ask policy and process questions there instead of searching a separate portal. They can ask where to find a policy, how a standard process works, or which HR resource to use.

AskHR brings organization-approved guidance into Microsoft Teams. It helps employees find information while HR handles interpretation, exceptions, and sensitive matters.

Key capabilities

Find HR information in Microsoft Teams

Give employees a place to start and send questions without a standard answer to HR.

Ask from Microsoft Teams

Let employees ask HR questions from Microsoft Teams.

Policy and process discovery

Help employees reach guidance for common workplace topics without needing to know where every document lives.

When to contact HR

Direct personal questions or questions without a documented answer to HR.

Rollout steps

Plan a focused Teams rollout

Start with a small set of documented topics that HR can review and maintain.

  1. 1

    Select priority topics

    Choose the employee questions that are both frequent and supported by clear, current guidance.

  2. 2

    Organize employee-facing sources

    Confirm which policies, guides, and process instructions should be used for those topics.

  3. 3

    Define what happens next

    Give employees a useful next step when a question is outside scope or requires a personal answer.

Send personal cases to HR

AskHR helps employees find information in Teams. HR handles confidential matters, policy interpretation, exceptions, and personal cases.

Common questions

Frequently asked questions

Can AskHR be used from Microsoft Teams?

Yes. AskHR lets Teams users find approved HR information through conversation.

Which topics fit a Teams HR assistant?

Common policy, PTO, benefits, payroll, and process questions are good first topics when your organization has clear employee-facing guidance for them.

Will every employee question receive the same answer?

Not every HR question should. Standard information can be easier to find, while personal situations and policy interpretation should stay with HR.

Can a Teams HR assistant help distributed teams?

It gives employees who already collaborate in Teams one place to ask common HR questions, based on the information their organization provides.

See how AskHR handles your team’s HR questions

Tell us which questions employees ask and where they ask them.

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