HR guidance inside Slack

A Slack HR assistant for employee questions

Give employees a familiar place to ask common HR questions without turning every information request into a separate message to the people team.

Request a demo

In a Slack conversation

AskHR

How do I request time off?

AskHR

AskHR can show the organization’s documented process and tell the employee what to do next.

The short answer

What does a Slack HR assistant do?

A Slack HR assistant makes employee-facing HR information easier to reach from Slack. Instead of searching across folders or wondering who to message, an employee can begin with the question they actually have.

AskHR uses the guidance your organization provides. It handles recurring information requests while leaving policy interpretation and personal situations with HR.

Key capabilities

Keep simple questions simple

Employees stay in Slack, and HR spends less time sending the same links.

Ask in natural language

Employees can start with their question instead of guessing a document title or portal category.

Use approved information

Base answers on the policies, instructions, and resources your HR team wants people to use.

Route the exceptions

Make it clear when a question needs the HR team because the answer depends on an employee’s circumstances.

Rollout steps

Introduce HR self-service to your Slack workspace

Start with a focused set of frequent questions, then add topics based on questions AskHR cannot answer.

1
Map common Slack questions
Identify the policy and process questions employees repeatedly send to HR in direct messages and channels.
2
Prepare the source guidance
Confirm the employee-facing documents and resources that should support those conversations.
3
Set a clear route to HR
Decide how employees should continue when their question is sensitive, personal, or not yet covered.

Keep HR decisions with HR

AskHR makes routine information available in Slack. HR still handles decisions, exceptions, and private cases.

Common questions

Frequently asked questions

Can employees ask HR questions directly in Slack?

Yes. Employees can ask common HR questions through AskHR in Slack.

What Slack HR questions should we start with?

Start with repeatable, employee-facing topics such as policy location, time-off steps, benefits resources, and payroll guidance.

Does a Slack HR assistant replace private HR conversations?

No. Personal, sensitive, or judgment-based topics should move to the appropriate private conversation with your HR team.

Do employees need to search a separate HR portal first?

Employees can begin in Slack. AskHR may direct them to the correct policy, form, or HR contact.

Explore related AskHR guides

AI HR assistantRead the guide Employee self-serviceRead the guide HR helpdesk automationRead the guide

See how AskHR handles your team’s HR questions

Tell us which questions employees ask and where they ask them.